Accessibility Statement

Accessibility Declaration

The AGH University of Krakow is committed to ensuring the accessibility of its website in accordance with the Act of April 4, 2019, on the digital accessibility of public sector websites and mobile applications.

The accessibility declaration applies to the AGH University Department for International Students website.

Website publication date:
Last significant update:

Digital Accessibility Status

This website is partially compliant with the annex to the Digital Accessibility Act of April 4, 2019, on the digital accessibility of public sector websites and mobile applications due to the [non-compliances and exemptions] listed below.

Non-Accessible Content

Non-compliance with the Annex

  • Publications in PDF format are partially accessible.

Preparation and Updates of the Accessibility Declaration

  • Declaration preparation date:
  • Last review date:

The declaration was prepared based on self-assessment using the Checklist for Digital Accessibility Testing v. 2.2 (docx, 0.12MB).

Feedback and Contact Information

All digital accessibility issues related to this website can be reported to Magdalena Szatyłowicz via email at international.students@agh.edu.pl or by phone at +48 12 617 50 92.

Everyone has the right to request the digital accessibility of this website or its elements.

When submitting such a request, please provide:

  • Your name and surname,
  • Your contact details (e.g., phone number, email),
  • The exact URL of the inaccessible digital element or content,
  • A description of the problem and your preferred way of solving it.

We will respond to your request as soon as possible, no later than within 7 days of receiving it.

If this deadline is too short, we will inform you and provide a new deadline within which we will correct the reported issues or provide information in an alternative way. This new deadline will not exceed 2 months.

If we are unable to ensure the digital accessibility of the website or content you requested, we will offer you alternative access.

Handling Requests and Complaints Regarding Accessibility

If we deny your request for digital accessibility and you disagree with the decision, you have the right to file a complaint.

You may also file a complaint if you disagree with the alternative access method we proposed in response to your request.

Complaints should be submitted by mail or email to the university's administration:

  • Przemysław Olszewski — Director of the Rector’s Office,
  • Address: al. Mickiewicza 30, 30-059 Kraków,
  • Email: biuro@agh.edu.pl.

Helpful information is available on the government portal gov.pl. You can also report the issue to the Ombudsman and request an intervention.

Additional Information

Architectural Accessibility

Main Building of the AGH University of Krakow — Al. Adama Mickiewicza 30, Krakow

Accessibility of the building entrance and passing through control areas

The main entrance to the building is located at Al. Mickiewicza 30. There are stairs (7 steps) at the entrance. This entrance is not accessible to wheelchair users.

For wheelchair users, an entrance has been adapted at the back of the building from the northern courtyard, where an elevator to the building is located. Intercoms are installed at the entrance and exit of the courtyard to contact the reception in case the gate is closed. People with mobility impairments will not be able to reach the reception — there is no level communication between the -1 level and the reception (6 steps) and between the 0 level and the reception (16 steps).

Accessibility of corridors, stairs, and elevators

The corridors in the building allow for free movement — there are no level differences. Access to the entire basement level and parts of the lower ground floor (to the northern and southern wings) is limited.

The stairs do not have special accommodations for people with disabilities, except for the access to rooms 380-383, where a lift has been installed.

The building is equipped with 3 passenger elevators:

  • Two internal elevators, measuring 1.1x1.3 m, moving between levels from -1 (lower ground floor) to the 3rd floor (-1, 0, 1, 2, 3), partially adapted to the needs of people with disabilities.
  • An external elevator, serving as an entrance/exit from the northern courtyard, adapted for people with disabilities, moving between levels from the ground level outside the building (P) to the 2nd floor - (P, -1, 0, 1, 2).

The elevators are equipped with voice messages and Braille labels.

There are two toilets for people with disabilities in the building, located on the first and third floors.

The AGH University Main Hall is equipped with an FM system to assist with hearing.

Information about the location and how to use the designated parking spaces for people with disabilities

There is a designated parking space for people with disabilities in the internal parking lot, located by the entrance (elevator) adapted for people with disabilities.

Access to the parking lot is from Reymonta Street 7 (Main Gate). Access to the parking lot is restricted by a barrier, where there is an intercom and a service station. It is possible to apply for a card to open the barrier or request assistance from an AGH University Security employee.

Communication and Information Accessibility

AGH University buildings allow entry with assistance dogs.

If you need a sign language interpreter on-site or online, please contact the AGH Accessibility Office. The information desk is open from 10:00 AM to 2:00 PM. This service is free for Deaf and hard-of-hearing individuals.

Contact the AGH Accessibility Office: